Frequently Asked Questions

About the Center for Health Market Innovations

  • What does the Center for Health Market Innovations (CHMI) do?

    The Center for Health Market Innovations (CHMI) provides comprehensive, up‐to‐date information about innovative programs and policies and identifies promising practices that can be scaled‐up or adapted in other countries. CHMI connects people implementing, funding, and studying innovative programs to translate good practices and enable innovative programs to scale. 

  • How does CHMI help programs grow – scale up, replicate, or refine their model?

    CHMI uses a multi-faceted approach to create connections leading to the scale up, replication, or improvement of successful models of health market innovations.

    Working through Regional Partners as well as Global Collaborators, CHMI uses five primary approaches to help profiled programs grow and improve on their work:

    1. Matchmaking innovators with Policymakers to initiate more cooperation between the public and private healthcare sectors;
    2. Improving program performance through practitioner-to-practitioner learning for High Potential Business Models;
    3. Connecting practitioners to each other to create operational, funding or information-sharing partnerships;
    4. Connecting programs with funding opportunities by serving as a pipeline for Investors & Accelerators; and,
    5. Boosting visibility globally for programs profiled on CHMI and providing access to Competitions & Mentors.

    Through all these activities, CHMI is connecting promising programs with interested and relevant stakeholders who can help them scale-up, replicate, or improve on their model. In this way, CHMI helps make quality healthcare affordable and accessible to the world’s poor.

  • Does CHMI manage or fund any programs?

    CHMI does not implement, manage, or fund any health programs. Rather, CHMI seeks to create relationships between program managers, donors, investors, researchers, policymakers and other stakeholders in health systems to enable the expansion and replication of promising programs.

About CHMI's Network

  • What is the role of CHMI’s Regional Partners?

    Since our launch in 2010, CHMI has worked with partner organizations in more than 20 countries around the world to identify innovative healthcare programs, study promising practices, and connect innovators to others who can help them scale up, replicate, or improve on their model. In 2013, CHMI began working with “Regional Partners” in Nigeria, India, Pakistan, the Philippines, Kenya, and other countries in East and Southern Africa.

    These organizations represent CHMI in their country and region, carrying out a range of activities such as convening innovators with high-potential business models, matchmaking innovators with policymakers to initiate cooperation between the public and private sectors, and building relationships between innovators and donors, investors, and others that can help them grow and scale-up their activities.

  • What are the criteria CHMI uses to select programs?

    CHMI profiles five distinct categories of Health Market Innovations, or Program Types, which can all play a role in making health markets work better. These are Organizing Delivery, Financing Care, Regulating Performance, Changing Behaviors and Enhancing Processes. See CHMI Definitions to learn more about Health Market Innovations.

    Although CHMI has its own criteria for judging which programs should be included in the database, “innovation” can depend on where you sit, since what may be new in one setting is well established in another. CHMI is ultimately interested in representing programs that use economic levers to improve their health marketplaces, so there is some flexibility in applying these criteria to interesting programs.

  • What is the role of CHMI's Global Collaborators?

    For profiled programs, CHMI provides special access to competitions, fundraising platforms, and mentorship networks run by our Global Collaborators such as the Skoll Foundation, International Partnership for Healthcare Delivery, and Global Giving. CHMI provides Global Collaborators with a pipeline of excellent candidates for these opportunities. Collaborators often search CHMI’s data set to identify candidates. CHMI also refers select programs based on the amount of information and performance indicators they publicly report. 

About our digital platform

  • How does CHMI identify programs for our digital platform?

    Programs added to the CHMI database are identified by CHMI’s Regional Partners through research and interviews or added by people like you: program managers, funders, researchers, and other members of the larger CHMI community.

    Anyone can join CHMI and enter a program profile through an online form. Programs entered by members of CHMI are published immediately, but are then reviewed by CHMI partner organizations to check for relevance and quality. From time to time, CHMI may un‐publish programs it deems out of scope or lacking sufficient information to determine relevance.

    CHMI strives to be an independent and up‐to‐date source of innovative ideas for people looking to start, expand, replicate, analyze or fund health programs. However, due to the large number of programs CHMI profiles, at any given time, there may be errors or inconsistencies in the database. Please let us know when you notice something that seems incorrect, and we will work to correct it. 

  • What types of programs are not within the scope of CHMI?

    Health Market Innovations are quite diverse, but they do not include all innovative, effective, and compassionate health care programs currently in operation around the developing world. The following types of programs are examples of those that are excluded from the CHMI program database—broadly, they are well documented and studied by other initiatives, do not target the poor and/or do not employ one or more of the five market‐improving mechanisms defined by CHMI:

    • For‐profit organizations predominately utilized by the wealthy (e.g., high‐end hospitals, health insurance targeting large companies), unless they have a clear program designed to serve the poor
    • Corporate social responsibility programs (e.g., drug or other donations, provision of care to employees), unless they utilize an innovative approach to financing or delivering health care
    • Research and development of drugs and vaccines (CHMI focuses primarily on delivery and financing, rather than upstream interventions, which are well‐covered by other initiatives)
    • Individual providers (CHMI is not attempting to map all private sector providers of services, but rather the programs with potential to improve the performance of individual providers)
    • Service delivery programs implemented by the public sector
    • Free delivery of services by NGOs, FBOs and community organizations 


  • How reliable is the information in the CHMI database?

    CHMI makes every effort to ensure that all information published on this website is accurate and up‐to‐date. CHMI contacts program implementers every six months to ask for program updates. As of summer 2013, program managers and others who are knowledgeable about an organization (e.g. researchers or partners) could register to edit their profile directly. 

  • How can I identify the programs that are having an impact?

    In a perfect world, academics would evaluate all programs. Yet evaluations can be costly and time consuming. Managers find other ways to track program performance, but this information is often not shared publicly. CHMI collects and publicizes this information, encouraging programs to track and share their own results.

    CHMI’s Reported Results initiative tracks indicators in three primary categories:

    1. Health Access: Providing evidence that your services target the poor, are available and affordable.
    2. Operations/Delivery: Sharing data on clinical quality, user satisfaction, efficiency, and financial sustainability.
    3.  Health Status: Showing achievements in key health outputs, population coverage, and broader health outcomes. 

Help using the website

  • What does it mean to Follow a Program?

    You can now get updates on any CHMI-profiled program profile sent to your email on a regular basis (weekly, daily, or "as soon as possible").

    When viewing any program profile, such as Operation ASHA, click on the pink button at right that says "Follow." 

    Then, any time the profile is updated, you will receive an email detailing what has been changed, for example, a change in the reported "Number of facilities/outlets," "Funders," "Reported Results" or other changes. 

    If you would like change the frequency of email updates, log in, then click on "Hello [Your name]" at the upper right of the profile. Click on the Subscriptions Tab, navigate to Settings, Preferences, then Send Interval to select the right frequency of updates for you. 

  • What are Topic pages?

    Topic pages provide an aggregated view of all content on popular themes. These pages provide the latest list of related program profiles, blogs, and documents. The pages also offer interactive maps and graphs allowing visitors to assess, at a glance, the landscape of information available on these themes. Currently, CHMI offers "windows" into our data on the following topics:

    We will be launching new Topic pages periodically based on demand.

    Subscribe to updates on Topics

    When viewing any Topic page, click the pink "Follow" button at the right side of the page to get updates on new content tagged in this category sent to your email inbox.  As with subscriptions to program profiles, you can customize the frequency of updates sent to your email by modifying your Subscriptions preferences in your user account. See details above

  • Why should I register on the CHMI website?

    Registration for CHMI is free and easy. Simply select “join” at the top of the webpage and complete a short profile. Once registered, users are able to take advantage of the following features:

    • Submit a program profile to add an innovative program to the CHMI database.
    • Download the CHMI dataset, in Excel format, to do your own analysis.
    • Contact program managers to ask questions or delve deeper into programmatic details not yet publically available.
    • Follow program or Topics to receive email alerts about news and updates.