Innovative operational processes

Innovative operational processes

Topic Overview

Programs that improve quality, reduce costs, or enhance efficiency of services through new business or care processes (e.g., high-volume/low-cost operational models, process standardization, shifting of tasks to less-trained personnel).

Program Map

Program Map

Recent News & Resources

Learning Across Borders: What a Kenyan Eye Hospital Learned When They Visited Nigeria
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Program Spotlight

Clinica SiM

The People's Clinic (Clinica SiM), in Brazil, was created to provide people without private health insurance access to affordable primary and dental care. SiM stands for Serviço de Inclusão à Medicina, or "Inclusion Service to Medicine", and now has 18 offices serving over 5,000 patients a month.

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