Innovative operational processes
Topic Overview
Programs that improve quality, reduce costs, or enhance efficiency of services through new business or care processes (e.g., high-volume/low-cost operational models, process standardization, shifting of tasks to less-trained personnel).
Program Map
Program Map
Recent News & Resources
Program Spotlight
Clinica SiM
The People's Clinic (Clinica SiM), in Brazil, was created to provide people without private health insurance access to affordable primary and dental care. SiM stands for Serviço de Inclusão à Medicina, or "Inclusion Service to Medicine", and now has 18 offices serving over 5,000 patients a month.
