Center for Health Market Innovations (CHMI)

Programs

AppLab (Application Laboratory)

last updated Nov 18, 2011

Overview

Implementing organization: 
Grameen Foundation
Implementation Partner(s): 
Google and MTN Uganda
Year Launched: 
2009
Stage: 
Existing/expansion stage
Income Level of Target Population: 
All income levels

Technology

Technology Used: 
Phones › Apps/Software, Phones › SMS/MMS (Text Message)
Technology Purpose: 
Extending Geographic Access, Improving Data Management › Data Organization/Analysis
Technology Partner(s): 
Google
Summary: 

AppLab Uganda provides a service known as Google SMS (Health Tips and Clinic Finder) which is a group of mobile applications that allows users to access information.

Key program components: 

"Google SMS Health Tips" enable users to find timely, accurate and actionable information on sexual and reproductive health care by text message a search query to 6001. The application will then text message back the results. Users can use this SMS application to obtain tips on health care about sexually transmitted diseases, family planning methods, and maternal health best practices. The accuracy of information on sexual and reproductive health care is essential to dispel local myths and help individuals make informed decisions. The content is provided by Marie Stops Foundation Uganda which is a leader in Sexual and Reproductive Health.

MTN plans to add an interactive voice response (IVR) service to the application to cater for voice calls usage in addition to the text messages. And also to encourage behavior change in health care that should be stemed from understanding the need for change or compliance to medical regimens and the consequence of non-compliance.

"Google SMS Clinic Finder" enables users to locate health care facilities in Uganda, including the types of services offered as well as the hours of operation. This searchable directory makes it easier for users to find appropriate medical assistance and also enables patients to find answers to questions that arise after treatment. The content for this application is provided by Straight Talk, which is a leader in health communication in Uganda.

Program history: 

AppLab(Application Laboratory) Uganda Project is an initiative of the Grameen Foundation. Grameen Foundation, Google and MTN Uganda have been working together since September, 2007 to build the physical, human, and technological infrastructure needed to support the initiative tapping into the core expertise of each partner. In Uganda, the AppLab runs The Health Tips Application. The project completed its pilot phase in 2009 and has since been rolled-out nationally.

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