General Service Provision: CHC offers round-the-clock emergency care. Two doctors are on emergency duty at all time – first and second on call. The hospital offers general medical, surgical, paediatric and obstetric care, as well as a complete package of care for pregnant women, beginning in the community with antenatal care and check-ups. It also works with the Traditional Birth Attendants (TBA) to achieve closer understanding and trust to improve maternal care in the community.
To provide care to the poor, CHC is offering all services at a subsidised cost. Apart from that, the hospital also has a scheme through which treatment is offered free of charge to the poorest who cannot afford to pay. Both outpatients and inpatients have benefited from this scheme.
Community Health Program: CHC's Community Health Program (CHP) serves nearly 50,000 individuals residing in over 150 disperse remote villages in the hills of Kaptai and Rangunia Upazial of the Rangamati District. The CHP ensures community participation by recruiting community health workers called Basic Medical Workers (BMW) from villages in order to create and maintain a database of health information about each household in the program area. Health workers regularly visit homes to keep villagers informed about various primary care issues, including the national vaccine program, prenatal and post natal care, nutrition, family planning, quick management of diarrhea, respiratory infection, malaria and other common ailments.
A mobile health team regularly visits each village, offering diagnostic services for prenatal women, malaria tests, and other services. The local health workers keep families up to date on the schedule of the mobile care facility, encouraging them to use the preventive and curative services offered, and refer them when necessary to hospital. Click here to read more about the community health program on CHMI's Blog. The program began in 2006 and is scheduled to end in 2012.
Provider Training: To ensure quality, CHC has instituted an internal Continuing Medical Education Program for staff. Meetings are held every 2 weeks for medical staff and once every month for all staff. The subject-matter of the meetings is arranged in rotation including clinical presentations, journal reviews, mortality and case record reviews and audits. Each meeting is led by one of the hospital's medical officers or (in the case of general staff meetings) by a senior member from one of the other clinical departments (eg CHP.). The facility has thus been able to inform all clinical staff about the work of other departments and also keep them up to date with developments from the wider world of medicine.