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Dokoza System for Disease Management

last updated May 9, 2012

Overview

Income Level of Target Population: 
All income levels

Funding

Funders: 
Centre for Public Service Innovation (CPSI), Centre for Scientific and Industrial Research (CSIR), Dokoza, Meraka Institute, State Information Technology Agency (SITA)

Technology

Technology Used: 
Computer › Apps/Software, Phones › SMS/MMS (Text Message)
Technology Purpose: 
Improving Data Management › Data Collection, Improving Data Management › Data Organization/Analysis
Summary: 

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Key program components: 

Integrating mobile data collection solutions with existing health information systems is essential to advancing patient care. The Dokoza system in South Africa seeks to meet this need. It is an SMS-based mobile system designed to fast-track and improve critical services to HIV/AIDS and TB patients. Dokoza relies on SIM cards that can be used across networks, which interact with a more complex back-end system that integrates with existing hospital information systems. The integration with existing infrastructure offers the possibility of dramatic improvements to existing patient health information records, and in the 2004 pilot, both doctors and patients found the system to be user-friendly. Challenges encountered during the pilot include the duplication of data entry in instances where paper-based systems already existed, and staff shortages that hampered information collection. Despite the promise of this technology, little new data exists on its impact since the end of the pilot.

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