Hospital Management Program (HMP)
Country of Operation
- Center for Health Administration and Policy Studies (CHAMPS )Not-for-profit
- Faculty Of Health University Of IndonesiaNot-for-profit
SummaryHMP is an effort to develop and upgrade the quality and efficiency of hospital services through four steps: (1) increase accountability, (2) cost effectives (3) sustainability (4) quality assurance. Adopting the WHO regional Europe theoretical model for hospital performance and guiding principles
Key program components
Total investment needed to conduct the hospital management training is IDR. 15.000.000 (USD 1.500, 00). Participants need to cover only half of the price as Johnson and Johnson financed 50% of the training. However, there is a limitation in number of participants as one batch can only admit 30 people. J&J has been engaged with similar activity throughout the Asia Pacific countries among others are Singapore, Vietnam, China, India, and Thailand. Started from 2008, J&J has been cooperating with the Center for Health Administration and Policy Studies (CHAMPS) Faculty Of Health University Of Indonesia to excel the implementation of Hospital Management program in Indonesia. Training was still focusing on the same theme, on the following year that is improving quality of hospital services. Besides visiting hospitals in Singapore, the training used Fatmawati Hospital in Jakarta as the prototype hospital on training laboratory. Its advance safety and human resource management system would be suitable for replication at another hospital in Indonesia. The business model applied by HMP involves interaction, meeting, discussion and site visit with the resource person and experts of the prototype hospital in the given themes. On the coming year, the HMP of CHAMPS-FKMUI plans to train leadership and strategy plus basic hospital management training. It is expected that the training would raise awareness among hospital managers on better organization and management of public service institution that is well equipped for hospital service reform. The program also serve and trigger wider networking and alumni meetings thus supporting continued sharing and transfer of knowledge of hospital management in Indonesia beyond the training days. HMP also facilitates seminars for alumni, public and private hospital practitioners, medicine academic society, medical logistic industry society, students and other relevant interested parties.
Since 2007, HMP has trained four batches of training where their theme would be adjusted to the growing needs and issues in the respective year. As such, Public Service Agency was chosen as theme in 2007 in response to minimum standards of becoming an agency that provide services to public. To become one, a hospital must fulfill standards below: a strong financial management to make the pertinent agencies become more independent, affordable, and efficient also increases its competitiveness. In 2008/2009, the training focused on upgrading the quality of hospital services for a client- oriented accountable, cost effective, sustainable, and quality assured strategy. The trainees visited Thompson and Tan Tock Seng Hospital in Singapore for on-site study on applied hospital management.
p> By September 2011, 120 individuals were trained.