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Integrated Healthcare Information Service Through Mobile Telephony (IHISM)

Summary

This system uses a mobile phone-based software application to allow health workers to capture, store, process, transmit, and access patient records.

Program goals

To lower costs and increase efficiency by eliminating redundancy and reducing the amount of time devoted to data input. To educate the public on HIV/AIDS.

Key program components

In those developing countries boasting near-saturation of mobile phones, the potential benefits of mHealth strategies are the greatest. Microsoft and the University of Botswana are taking advantage of mobile telephony’s broad reach in the country to develop an Integrated Healthcare Information Service (IHISM). The system serves both health workers and the general public. It uses a mobile phone-based software application to allow health workers to capture, store, process, transmit, and access patient records. This results in lower costs and greater efficiency by eliminating redundancy and reducing the amount of time devoted to data input.

The public can also turn to IHISM for information: individuals pose frequently asked questions about HIV/AIDS via SMS messages and receive a reply straight to their mobile phones. The project partners have identified several challenges, including localization and customization for illiterate users, but overall feel that the system has the potential to become a valuable tool and take on increased scope.

Additional Information

Digital Inclusion Healthcare Solution in Botswana: Mobile phones used to Access HIV/AIDS Information

HIV/AIDS Information System Taps Cell Phone Texting Capabilities

Healthcare