Country of Operation
Target income level
- Bottom 20%
- Lower-middle income (20-40%)
- Middle-income (40-60%)
- Higher middle-income (60-80%)
- High-income (80-100%)
SummaryMiDoctor improves patients' health through personalized care via their cell phones and lowers the costs of monitoring their health by contacting them for reminders to take medicine and schedule appointments before manageable chronic diseases become deadly.
- Improve chronic disease care by a) ensuring they have their clinical appointments, b) alerting their clinician of risk factors or problems the patient reports, c) providing a history of problems or questions the patient has had to improve their doctor's visit 2. Optimize the management and resources of the health center by a) confirming patients will go to their appointments and if they won't alerting the center to see another patient, b) providing indicators to improve management. 3. Motivate patients to improve their self-care and improve their satisfaction by a) helping them remember their medications and change their lifestyle, b) educating them through personalized SMS and automated phone calls
Key program components
The system works as follows:
A health center (HC) contracts MiDoctor. During the first week eHealth Systems customizes MiDoctor to the HC’s needs. The HC begins to use MiDoctor by entering their patients data via he HC begins to use MiDoctor by entering their patients via MiDoctor’s web forms or by sending us the information. From there MiDoctor has all of the intelligence built in for when to call patients, when to send them SMS messages depending on their responses, and when to send email alerts to the HC. If on an automated call the patient touches 1 on their keypad saying they forgot their medications, MiDoctor tells them they will receive an SMS every day for the next 7 days reminding them to take their medications. If the patient says they don’t know how to take their medications, MiDoctor sends an email alert to the HC and places them on a work list, so HC personnel can see all the patients they need to call about this particular issue. MiDoctor also calls patients before their appointment and asks them if they will attend, if the patient responds no, it alerts the HC so another patient can be seen.