Center for Health Market Innovations (CHMI)

Programs

Mobile for Reproductive Health (m4RH)

last updated Apr 3, 2013

Overview

Implementing organization: 
Family Health International (FHI)
Implementation Partner(s): 
Text to Change, Sliced Bread Design, Marie Stopes International, Family Health Options of Kenya, PSI, Pathfinder, FHI 360 ROADS Project, GIZ, ISHI Project, CCBRT, the Department of Reproductive Health of the Ministry of Public Health and Sanitation in Kenya, and the Ministry of Health and Social Welfare in Tanzania.
Year Launched: 
2009
Stage: 
Pilot/startup stage
Income Level of Target Population: 
20-60% (lower to lower-middle)

Funding

Primary Source of Funding: 
Donor
Additional Source(s) of Funding: 
Donor

Technology

Technology Used: 
Phones › SMS/MMS (Text Message)
Technology Purpose: 
Facilitating Patient Communications › General Health Education

Scale

Number of Clients Served: 
To date, the m4RH program has reached over 70,000 users in Kenya and Tanzania.
Other Measures of Scale: 
Electronic data collection reveals that users have accessed over 475,000 messages through September 2012.
Summary: 

m4RH allows users to access information on family planning through text messaging on mobile phones.

Program goals/rationale: 

The growing use of mobile phones and text messaging in developing countries prompted FHI to develop and begin testing innovative ways to use this technology to improve family planning services. The goal of this project is to obtain evidence for whether mobile technology is an effective and acceptable means of providing family planning information. See this report for more information.

Key program components: 

In 2009, PROGRESS began developing the Mobile for Reproductive Health (m4RH) project, which has developed a set of text messages on family planning methods that users can access via their mobile phones.

This low-cost approach to reaching contraceptive users has the potential to improve uptake, correct use, and continuation of chosen methods and is currently being tested in the field.

The messages provide evidence-based information from the World Health Organization family planning handbook for providers. They are crafted specifically for short message service (SMS) or text message use, designed and tested to ensure user comprehension within the 160 character limit. The m4RH system also provides service delivery information so users can locate clinics to provide more information and the family planning method of their choice.

Next Steps:

Kenya: Currently PROGRESS funding will support the operation of m4RH through early 2013. An mHealth Task Force was formed within the Division of Reproductive Health (DRH) of the Ministry of Public Health and Sanitation in order to coordinate in-country mHealth activities and help to identify a sustainability plan for m4RH. FHI 360's Kenya office staff members are involved in this task force and with the efforts to identify opportunities to hand-over m4RH to other communications or service-delivery partners.

Tanzania: During the m4RH pilot project, the Tanzania Capacity and Communication Project (TCCP), operated by Johns Hopkins University, incorporated m4RH service within their FP campaign called "Jiamini!" ("be confident"). M4RH was included in Jiamini! radio and TV spots with a national reach, leading to a dramatic increase in the use of m4RH. As a result of this successful partnership, JHU-TCCP is interested in incorporating m4RH into their current programming; discussions have begun and hand-over is expected soon.

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Research Outline and Goals119.72 KB

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