New Start Zimbabwe
Country of Operation
- Population Services InternationalNot-for-profit
SummaryNewStart is an HIV testing and counseling franchise started in Zimbabwe in 1999 in support of the Ministry of Health and Child Welfare Testing and Counseling Program.
New Start counselling and testing centres are determined to increase the number of couples who know their HIV status.
Key program components
The franchise is managed by professional counselors who have another professional background such as nursing, teaching or social sciences. To improve access to care, treatment and support for people living with HIV, PSI has introduced TB screening using a standard questionnaire and FP counseling.
Currently, the program offers such treatments as HIV testing and counseling services, oral contraception, male condoms, female condoms, injectables, implants, EC, male circumcision, HCT, LLINs, TB testing and treatment, diarrheal disease treatment, water purification, and lab testing. In 2011, the program hopes to add the integration of cervical cancer screening, gender-based violence counseling, forensic examination of rape victims Integration of LTFP (implants and IUD).
Quality assurance and performance monitoring methods include:
- Regular site visits, (4/year)
- Internal clinical (4/year)
- External audits (1/year)
- Mystery clients (1/year)
The findings of these assessments are used by the program to make quality assurance recommendations to providers.
In 2012, NewStart began using tablet technology in its operations.