Center for Health Market Innovations (CHMI)

Programs

ProFam, Benin

last updated Jan 3, 2012

Overview

Implementing organization: 
Population Services International
Legal Status: 
Private (not-for-profit)
Year Launched: 
2004
Stage: 
Existing/expansion stage
Income Level of Target Population: 
Bottom 20%, 20-60% (lower to lower-middle)

Funding

Primary Source of Funding: 
Donor
Additional Source(s) of Funding: 
Out-of-pocket payments
Funders: 
German Development Bank (KfW), SALIN (Netherlands), USAID

Technology

Technology Used: 
Phones › Voice
Technology Purpose: 
Facilitating Patient Communications › Protecting Patient Privacy

Scale

Personnel Employed: 
100<
Number of Clients Served: 
9,178
Number of Facilities Operated/Networked: 
50
Summary: 

Protection de la Famille (ProFam) is a clinical franchise that aims to improve the quality and accessibility of and increase the demand for family planning services in the private sector.

Key program components: 

With a network of 50 clinics, ProFam provides a variety of general primary care, RHFP, and MNCH services including, distribution of contraceptives, sexually transmitted infections (STI) testing and treatment, prevention of mother-to-child transmission (PMTCT), HIV counseling and testing (HCT), antenatal care (ANC), labor and delivery, emergency obstetric care, post-natal care, malaria testing and treatment, and distribution of insecticide-treated nets.

Community health workers (CHW) provide home visits, conduct education sessions, and make referrals for further treatment. They are not paid a fee for referrals.

Furthermore, Benin's 'Linge Verte' (toll- free hotline) was created to offer an anonymous way for clients to receive information on HIV, family planning (FP) and referrals to ProFam clinics, and has shown great success, receiving 78,773 calls in 2009. ProFam is currently expanding its efforts in implementing and enforcing quality assurance, and mitigating conflicts of provider compensation.

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