With a network of 50 clinics, ProFam provides a variety of general primary care, RHFP, and MNCH services including, distribution of contraceptives, sexually transmitted infections (STI) testing and treatment, prevention of mother-to-child transmission (PMTCT), HIV counseling and testing (HCT), antenatal care (ANC), labor and delivery, emergency obstetric care, post-natal care, malaria testing and treatment, and distribution of insecticide-treated nets.
Community health workers (CHW) provide home visits, conduct education sessions, and make referrals for further treatment. They are not paid a fee for referrals.
Furthermore, Benin's 'Linge Verte' (toll- free hotline) was created to offer an anonymous way for clients to receive information on HIV, family planning (FP) and referrals to ProFam clinics, and has shown great success, receiving 78,773 calls in 2009. ProFam is currently expanding its efforts in implementing and enforcing quality assurance, and mitigating conflicts of provider compensation.