Center for Health Market Innovations (CHMI)

Programs

RapidSMS, Senegal (Jokko Initiative)

last updated Oct 11, 2011

Overview

Implementing organization: 
United Nations Children's Fund (UNICEF), Tostan
Legal Status: 
Year Launched: 
Summer 2009
Stage: 
Pilot/startup stage

Funding

Primary Source of Funding: 
Donor
Funders: 

Technology

Technology Used: 
Phones › SMS/MMS (Text Message)
Summary: 

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Key program components: 

The Jokko Initiative is a collaboration between UNICEF and Tostan, an NGO in West Africa that implements human rights-based Community Empowerment Programs to provide communities with skills and knowledge to improve their lives. The partnership links UNICEF’s reach, resources and technical expertise with Tostan’s ground-level experience and understanding of local realities and challenges.

Jokko, which means “communication” in Wolof, a regional language in Senegal, aims to become a practical, low-cost system to encourage group decision-making in Senegalese villages. The Jokko Initiative makes it possible to communicate with a network of people by simply sending a text message. Through Jokko’s RapidSMS Community Forum, a user can send an SMS text message to a “magic number” that then forwards the message to all phone numbers belonging to the network. The module also introduces mobile phones as pedagogical tools to teach and reinforce literacy as well as the organization and management skills taught in Tostan’s Community Empowerment Program.

Both Tostan’s and UNICEF’s experience show that communication is critical to spreading positive social change. Unfortunately, it can be difficult to communicate with large numbers of people in rural areas due to a lack of financial resources, transportation infrastructure and communication technology. However, mobile phone networks are rapidly expanding to cover the vast majority of African citizens and cell phones are already common in even the most remote villages. Tostan has seen that mobile phones and SMS texting can:

  1. Provide a more economical means of communication than a phone call;
  2. Serve as a practical tool for learning and reinforcing literacy and numeracy skills;
  3. Offer other applications to practice the organization and management skills taught in Tostan’s programs

Additionally, Tostan understands that mobile phones will increasingly serve as the platform for services provided by governments, health clinics, schools and banks. As a result, the expansion of mobile phone usage in West Africa and throughout the developing world is increasing the need for literacy and cell phones are the perfect tools for training. Mobile phones are a means for people to learn and practice literacy skills in a way that is relevant to their daily lives.

The Community Forum allows a nurse, a literacy leader, a representative of a women’s association or the village imam to communicate with community members about events and activities like a vaccination campaign or a literacy group meeting. Not only does the Community Forum raise awareness about events, but it also involves the entire community in decisions and spreads the news of positive social change in their villages.

Technology Info
Purpose: Other

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