Red Segura El Salvador
Country of Operation
- PSI/Pan American Social Marketing Organization (PASMO)Not-for-profit
SummaryRed Segura (meaning "safe network" in Spanish) is a network of medical clinics that provide gynecological and family planning services of high quality at affordable prices, which seeks to expand the supply of services through training certification meeting quality standards with warmth.
Key program components
Network members are trained via classroom sessions practical training on an anatomical model and receive certification after five flawless observed client counseling sessions and IUD insertions.
These trained Red Segura outreach workers (called educadores) then create demand for reproductive health services, reaching potential clients in factories, markets and shopping centers, beauty salons, women's group meetings, university campuses and municipal fairs. They are responsible for promotion, home visits, FP counseling, as well as referrals.
All clinics offer IUDs, hormonal implants, OCs, injections, male condoms and prescriptions for all other modern contraception available in the country. Most clinics offer reproductive health services including cervical cancer screening and STI treatment. Red Segura also employs outreach workers, called educadores, who are staff or consultants paid by PASMo. These outreach workers are responsible for brand promo- tion and demand generation, family planning counseling, referrals, and support for brand event days.
Quality assurance and performance monitoring methods include regular site visits, client satisfaction surveys, periodic clinical audits (internal and external), performance benchmarking, and provider surveys done on a quarterly basis. Red Segura uses the findings of these assessments to regularly evaluate the performance of providers and to address issues with providers who are not reaching quality standards.
The network was launched in 2011 with two doctor's clinics and grew to include 40 individual doctor's clinics, NGO operative clinics and several municipal and university clinics. The Red Segura network is constantly growing to meet its new demand.
In 2012, a total of 3,600 visits were recorded to program clinics.