Center for Health Market Innovations (CHMI)

Programs

Reseau Confiance (Confiance Network)

last updated Dec 14, 2011
  • Women

Overview

Implementing organization: 
Association de Sante Familiale (ASF)
Implementation Partner(s): 
Population Services International (PSI)
Legal Status: 
Year Launched: 
2003
Stage: 
Existing/expansion stage
Income Level of Target Population: 
Bottom 20%, 20-60% (lower to lower-middle)

Funding

Primary Source of Funding: 
Out-of-pocket payments
Additional Source(s) of Funding: 
Donor

Technology

Technology Used: 
Phones

Scale

Personnel Employed: 
100<
Number of Clients Served: 
596,785
Summary: 

Reseau Confiance aims to improve the quality and accessibility of and increase the demand for family planning services in the private sector.

Key program components: 

Reseau Confiance has 115 health centers, 329 pharmacies, in 10 out of the 11 provinces of Democratic Republic of Congo, and directs its efforts in providing low income women with oral contraceptives, injectables, Copper T and natural Family Planning. Each health center has 1 doctor, 4-6 nurses and 1 lab technician, whom are accredited by the government. Community Health Workers (CHW) carry out interpersonal and mass media communications, as well as referrals to network clinics and pharmacies. The network currently has 102 CHWs. The CHWs do not receive any fee for referrals but are paid monthly stipends.

Reseau Confiance has been facing problems due to insufficient product quantities, which continues to increase with the increase of demand, low retention rates of clinicians and pharmacists, and with the lack of cooperation provided by local governments in ensuring supervision of clinics and pharmacies. Despite these difficulties, however, Reseau Confiance has succeeded in acquiring collaboration agreements by the partners in the network, holding meetings with all network members at the provincial level to share information, and diffusing teams of mobile educators to spread information on Family Planning (FP) and to refer potential clients to Reseau Confiance network clinics and pharmacies. Reseau Confiance is focusing its efforts in expanding the network, within the current sites and into more cities in the DRC, and will be introducing the implant Jadelle into the network.

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