Swasth Health Centre
Country of Operation
- Swasth India Services Private LimitedFor-profit
Target income level
- Bottom 20%
- Lower-middle income (20-40%)
- Middle-income (40-60%)
SummarySwasth is a network of self-sustaining health centers located in slums, providing quality & affordable primary healthcare services to India's urban poor. Supported by a Community Outreach Program and a referral network, they act as gateway to comprehensive health services.
The objective is to provide comprehensive healthcare for the poor including insurance and health services.
Key program components
The health centers are located in low income areas (e.g. Slums, SRA buildings) acting as the first point of call for all health related matters for the community. The health centers offer the following services:
Doctor Consultation: A primary care physician (PCP) is available at the center for 8 hrs every day. In addition, specialists - padeatricians, gynaecologists and MD Physicians - visit the center once every 2 weeks on pre-fixed dates and times. Others - like a general surgeon, Orthopaedist, opthalmologist, etc. - visit on a need basis. The consultations are available at market price to non-members and 50% discount to members.
Diagnostics and tests: Basic diagnostic tests through strips (e.g. Malaria, pregnancy, blood sugar level). The centers tie up with nearby diagnostic centers for tests, such as X-ray and ultra sound, and act as a blood collection center for more advanced blood tests (e.g. Lipid profile). The tests are available at a discount of 30% at the center and at the tied-up labs.
Treatment: Primary-care and emergency-care medications and consumables are available at the centers. Three beds are available at the centers to provide basic day care facility in case the patient needs to be provided with medication like IV fluids or kept under observation. The medications and consumables at the center are available at 30% discount to the MRP. Additionally, partnerships have been made with select nursing homes/hospitals to provide quality secondary and tertiary care.
Preventive - Promotive health: The center also spreads knowledge and awareness about good healthy practices, e.g. use of safe drinking water, reduction of stress for hypertension management. Low cost options for products which promote good health, hygiene and sanitation are available at the center to improve access to these products (e.g. Chlorine tablets, sanitary napkins, iron tablets).
Swasth also has a Community Outreach Program that is staffed entirely by women belonging to communities served by them. Swasth identifies, nominates and trains 1-2 women from the catchment area of each health center as health workers.
Swasth's School Health Program improves the well-being of children from low-income families, by increasing detection and treatment of the most prevalent inhibitors of healthy growth (iron deficiency anemia, visual refractive errors and nutritional deficiencies).
Swasth Dental Centres are primary dental care centers, equipped with an automatic dental chair and necessary equipment to provide all primary dental care treatments like tooth extraction, root canal, dentures, cleaning, etc. Services are delivered at at-least 40% lower cost than the market.
Between June 2011 and September 2013, Swasth had 93,000 patient visits. As of late 2013, it also had 33,000 families registered, giving all members of the families access to services at Swasth Health Centers through a Health Card.
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