Uliza Clinicians' HIV Hotline
Country of Operation
- Family AIDS Care and Education Services (FACES)Not-for-profit
SummaryUliza Clinicians' HIV Hotline provides toll-free telephone consultation service to give support to the health care workers who provide HIV care.
• Accessible expert HIV advice to care providers via telephone in real-time
• Ensure high quality services through implementing aquality assurance monitoring system
• Develop a hotline/referral model to expand to other regions within Kenya and other countries
Key program components
The hotline provides accessible expert HIV advice to care providers, via a telephone consultation service and ensure that the service provides accurate and up-to-date information, by implementing a quality assurance monitoring system and by involving consultants in continuing medical education. This program utilizes the widespread cellular phone coverage as an appropriate, low cost technology to expand the reach of HIV experts and the range and depth of care.