Innovative operational processes

Innovative operational processes

Topic Overview

Programs that improve quality, reduce costs, or enhance efficiency of services through new business or care processes (e.g., high-volume/low-cost operational models, process standardization, shifting of tasks to less-trained personnel).

Program Map

Program Map

Recent News & Resources

Learning Across Borders: What a Kenyan Eye Hospital Learned When They Visited Nigeria
Blog Post

Program Spotlight

Agewell Global

AgeWell is a peer support programme launched in 2013 in Cape Town modeled after mothers-to-mothers. The programme trains elderly companions known as "AgeWells" to offer support, companionship and health monitoring to their peers.

Learn More

Expert Partners