Country of Operation
Target income level
- Bottom 20%
- Lower-middle income (20-40%)
- Middle-income (40-60%)
- Higher middle-income (60-80%)
- High-income (80-100%)
- Other/not applicable
- Primary care
SummaryCommCare is an open-source turnkey product designed to strengthen logistics management through the use of mobile technology. Its main focus is on Warehousing & Inventory Management, Service Delivery & Utilization, and Distribution. CommCare operates in over 50 countries.
The purpose of CommCare is to support health workers and other mobile agents who manage commodities in low-resource settings. It has been proven at scale, through real-world deployments, to provide reliable, real-time, and actionable information to improve the performance of new and existing supply chains. CommCare is integrated seamlessly with Dimagi’s suite of industry-leading tools for empowering the mobile workforce.
Key program components
CommCare allows users to submit and receive supply chain data through multiple mechanisms, including 1) SMS, 2) feature-rich mobile applications on basic Java-enabled phones, Android smartphones or tablets, and 3) the web interface. All data is collected on a secure, web-based server where it is protected, backed up, and immediately made accessible to supervisors and program managers through automated, pre-canned reporting and data exports. New deployments can quickly get started by opening an account on the server, registering new users, and customizing the system for their commodities, reporting needs, and business requirements.
The Ministry of Health and JSI in Tanzania are in the process of deploying this technology on a national scale. Today, it is in use in over 2300 facilities in Tanzania. In Ghana, JSI and MoH are deploying CommCare across all ART facilities in the country. In Malawi, SMS reports are used directly to calculate just-in-time stock needs of over 1500 community health workers as part of the Gates-funded JSI SC4CCM initiative. CommCare technology is being used today as part of a RapidSMS logistics module within the mTrac system in Uganda, an initiative of the Ministry of Health, UNICEF, and WHO. mTrac is currently being scaled nation-wide.
Revenue Sources: Membership/subscription fees
Can PPPs solve common public health challenges?
- Dimagi, IncFor-profit