What is the result?:
Mean stock reporting rate was 94 percent in EM group (n=393) and 79 percent in EPT group (n=253)
cStock
Country of Operation
Malawi
Target geography
Target Population
Target income level
- Bottom 20%
- Lower-middle income (20-40%)
- Middle-income (40-60%)
- Higher middle-income (60-80%)
Health focus
- Malaria and other vector borne diseases
- Maternal, newborn and child health
Summary
cStock, a text message (SMS)-based, web accessible logistics management information system for community-level health products. By improving communication on stock levels, cStock facilitated decision-making throughout the supply chain and reduced transport time and costsProgram goals
cStock was introduced as an integral component of two broader intervention strategies – Enhanced Management (EM) and Efficient Product Transport (EPT). Multilevel District Product Availability Teams, or DPATs, were an essential component IMPLEMENTATION DATE: 2011 to Present Results demonstrated that cStock was feasible and acceptable across all users, but implementing cStock with teams was essential for achieving superior supply chain performance and ensuring supply reliability. cStock mHEALTH COMPENDIUM VOLUME 5 n 73 of the EM intervention. Teams used cStock data to monitor performance targets and problem solve around supply-related issues. The EPT intervention addressed transport barriers, and provided training and tools for bicycl
Key program components
HSAs sent a toll-free SMS using their personal mobile phones reporting current stock levels and medicines received for up to 17 products. cStock automatically calculated resupply quantities and notified staff at health centers, who checked their stock levels and advised HSAs whether stock was available for pick up or alerted health facilities and district managers that there was insufficient stock. District- and central-level managers could then monitor supply chain performance, using over 10 indicators displayed on a web-based dashboard, and take actions to address supply imbalances. cStock is being used for reporting and resupply by over 3000 HSAs providing CCM in Malawi. Master trainers in each district facilitated roll-out training sessions in newly added districts – even without JSI staff presence. To encourage longterm shared ownership, the Ministry of Health established the Medicines for Community Health Innovations Taskforce to guide and coordinate scale-up and sustainability among partners.
Reported Results
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