Hapinoy Healthcare Hub
Hapinoy Healthcare Hub
For-profitYear launched: 2010
Country of Operation
Target income level
- Bottom 20%
- Lower-middle income (20-40%)
- Middle-income (40-60%)
- Other/not applicable
SummaryHapinoy, a network of small stores, which are owned and run by microfinancing borrowers, expanded the scope of products offered to include affordable, non-prescription, over-the-counter medicines.
Sari-sari Stores are small neighborhood retail shops started and run by women microentrepreneurs from their homes. Quite often these microentrepreneurs are mothers – or Nanays – who engage in this microbusiness in order to augment their family’s income.
With more than one million sari-sari stores present in the Philippines, these stores have become a major part of Filipinos’ way of life. For Hapinoy, Sari-sari Stores serve as a huge opportunity—both as businesses for Nanays, and as a way to bring products and services to communities, to impact the lives of Filipinos.
Over-the-counter medicine was introduced through the Hapinoy sari-sari store network so that com
Key program components
Each active Hapinoy community has one anchor Community Store (CS) servicing between thirty to one hundred smaller Hapinoy Sari-Sari stores (HS). The CSs are at the center of the Hapinoy operations and act as a wholesaler to the smaller Hapinoy stores in the community.
Between the end of March and beginning of April 2010, Hapinoy Healthcare Hub launch events were conducted in seven communities and the CS attracted fifteen to twenty smaller Sari-Sari stores each to the event. In the workshops, it was also highlighted that the nanays (store owners) required training and education as they felt insecure about selling medicine. Therefore, the Botika Corner launch event became an important part of the business model. Together with an experienced community health practitioner, a two hour education presentation was developed, ranging from the recognition of basic ailments to the branded and generic OTC remedies which are part of the assortment of medicines.
The Hapinoy Sari-Sari Store Program provides Nanays with three main resources that they need to run and grow their businesses.
Education: Hapinoy’s Business Management and Personal Development training modules emphasizes on education, culture-building, and imparting overall best practices, giving Nanay the tools and skills she needs to introduces systems in her store. These systems aid in developing a more sustainable business model for her sari-sari store.
Since inception, the program has trained and partnered with 3,000 amazing Nanay micro-entrepreneurs. With newfound confidence and strengthened zeal, our Hapinoy Nanays are now better equipped to face the challenges of running and expanding their stores.
Access to Capital: If Nanay’s business plan involves securing additional capital, Hapinoy can link her up with different sources available in her area which she can then choose from. These can be Microfinancing Institutions, Cooperatives, or groups with a lending facility.
New Businesses: To weave the program together, Hapinoy focuses on assisting Nanay in expanding her business while introducing higher value products and services to the community, through her sari-sari store. Not only does this bring added revenue for Nanay, it also brings a whole new level of access and impact to the community.
- MicroVentures, IncFor-profit
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