Réseau ProFam, Cameroon
Réseau ProFam, Cameroon
Not-for-profitYear launched: 2004
Country of Operation
Target income level
- Bottom 20%
- Lower-middle income (20-40%)
- Middle-income (40-60%)
- Family planning and reproductive health
- Maternal, newborn and child health
SummaryProFam Cameroon is a clinical franchise that aims to improve the quality and accessibility of and increase the demand for health care services in the private sector.
The objectives of the program are to provide Family Planning (FP), post-abortion care and pediatric care by offering Integrated Management of Childhood Illnesses (IMCI) according to the Health Ministry standards.
Key program components
ProFam Cameroon provides health care through 24 private health care clinics, and 1 mobile clinic, in Yaounde City, for those with low income, for sex workers and clients, men, youth, women and children under 5. Services provided include contraceptives, condoms, female condoms, injectables, Copper T, cervical cancer screening, natural Family Planning (FP), lactational amenorrhea method and pediatric care. The program also has community mobilizers that are identified and are trained by the reproductive health staff. 14 in-country full-time personnel support program operations. Approximately 40% of outlets are fully franchised, while the remainder offer about 15% franchised clinical services. As franchisees, providers receive trainings, equipment, marketing and publicity. Community Health Workers play a critical role in raising awareness about the availability of franchised services. Quality assurance and performance monitoring methods include: site inspections (12 per year), internal clinic audits (4 per year), external clinic audits (1 per year), and many more. Providers are typically evaluated on technical competence, patient confidentiality, informed choice and client security. Data is used to provide feedback to providers, inform training and supportive supervision visits, and to assist in performance management. ProFam Cameroon has been successful, in organizing health talks in collaboration with women's associations surrounding health centers, subsidizing voucher system, in its referral system for adverse events and emergencies, and now is working on expanding the use of IUDs and increasing the demand for Family Planning services among the youth. Future plans include organizing "ProFam days" in the suburbs where franchise clinics do not exist and recruiting new clinics. In 2012, a total of 39,454 visits were recorded.
- Population Services International (PSI)Not-for-profit