Country of Operation
SummaryU-Report is a social monitoring tool designed for youth and other community members to strengthen community led development and citizen engagement in the health sector
U-Report uses community communication to identify health needs, raise awareness, identify health sector gaps, and establish a strong longterm system post-emergency. It provides a forum for youth empowerment, sends alerts to key stakeholders about the issues being faced in their communities, and feeds back useful information to the U-Reporters, so they are empowered to work for change and improvements in their localities.
Key program components
Application of the program to Ebola-affected countries included a twin strategy: (1) Utilize U-Report in Nigeria where over 100,000 young people were already engaged and some Ebola cases had been recorded; and (2) set up new U-Report programs in Liberia and Sierra Leone, build a user The following SMS was sent to 46,000 U-Reporters: “Do you know how to prevent yourself from getting Ebola?” Out of those who responded, 38% had no knowledge. Mark Naftalin mHEALTH COMPENDIUM VOLUME 5 n 21 U-Report: Fighting Diseases Across Borders base (called U-Reporters), and empower it with relevant information to combat the disease. In Nigeria, the existing U-Report community was engaged to understand the level of knowledge around Ebola prevention. For example, the following SMS was sent to 46,000 people: “Do you know how to prevent yourself from getting Ebola?” Eight thousand people responded, 3,000 of whom had no knowledge. The results were mapped, providing UNICEF and the government with an approximate picture of where knowledge on Ebola prevention was most lacking. UNICEF was also able to assess which tactics the community thought were working best and worst in combating Ebola: 59 percent said raising awareness was working well and that hand sanitizers had a perceived minimal effect. All U-Reporters subsequently received advice on how to prevent Ebola from spreading.
- UNICEFForeign aid agency or multilateral organization